JOB DESCRIPTION

Front Desk

NAKAR Hotel

Design hotel with 57 rooms

Located in Jaime III, Palma de Mallorca

Main tasks of the job: 

• Be available host to guests upon arrival and during their stay.
• Perform the processes of check-in and check-out, according to the processes established by the hotel.
• Customer service and complaint management, together with Guest Experience.
• Encourage the sale of up-selling and cross-selling.
• Management of reservations.
• Appropriate attention of VIP clients and repeat guests.
• Coordination of attention to needs to staying guests.

Requirements for the position:

• 1-2 years of highly regarded and valued experience in boutique hotels.
• High level of English, other languages such as German or Swedish will be highly valued.
• Knowledge of PMS, also SIHOT would be very valuable.
• Top level customer guidance and attention.
• Diligent and responsible person.
• Ability to work in teams.

What is offered:

• Full-time work.
• Hotel operating throughout the year, being 3 months of initial contract, renewable if satisfactory by both parties.
• Work in a dynamic, serious and professional team, wanting to offer the best possible service to our clients.

Send us your CV to jobs@nakarhotel.com